DRAFT SKELETON — sections marked TO CONFIRM need real operational detail from MJS management before this goes to any tenant.
The Mill Yard The Mill Yard ← Back to main site
The Mill Yard, Fletton Quays

The Mill · Engine House · River House · Cathedral House

Residents Information Page

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Welcome

Welcome to your new home

The Mill Yard, Mayflower Close, Fletton Quays, Peterborough

We're delighted to welcome you to your new home.

The Mill Yard is a brand-new riverside community of 80 apartments across four blocks — The Mill, Engine House, River House and Cathedral House.

To help you settle in, we've put together the FAQs and useful information below.

If you ever have questions, concerns or any maintenance issues, please contact your letting agent in the first instance — they're here to help:

William H Brown

peterboroughlet@williamhbrown.co.uk
01733 553545

Symonds & Greenaway

lettings@symondsandgreenaway.co.uk
01733 913603

Addresses

Your new address

Each block has its own official address, confirmed by Peterborough City Council (Street Naming & Numbering Circular No. 1073):

The Mill

The Mill, Mayflower Close
Peterborough, PE2 8TZ

Engine House

Engine House, Mayflower Close
Peterborough, PE2 8ZF

River House

River House, Mayflower Close
Peterborough, PE2 8ZG

Cathedral House

Cathedral House, Mayflower Close
Peterborough, PE2 8ZH

Please note: as these are newly created addresses, some online retailers, delivery apps and sat-navs may take a little time to recognise them. If needed, you can confirm your address using Royal Mail's Postcode Finder.

Enjoying life at The Mill Yard?

We hope you're loving your new home. If you have a spare minute, we'd love for you to share your experience with a Google review — it makes a real difference to prospective tenants deciding where to live.

Leave us a Google review

Downloads

Useful downloads

Appliance Manuals

Guides

Useful guides

Short video walkthroughs for a few of the systems in your apartment.

How to programme your hot water — click to play

Programme Hot Water

Quick guide for residents

How to understand your MEV unit — click to play

Understand MEV Units

Quick guide for residents

How to understand your internet cabling — click to play

Understanding Internet Cabling

Quick guide for residents

How to set up your radiators' WiFi — click to play

Set Up Radiators WiFi

Quick guide for residents

How to operate your blinds — click to play

Operate Blinds

Quick guide for residents

How to use your door intercom — click to play

Use Door Intercom

Quick guide for residents

FAQ

FAQ & useful information

Appliances

Instructions for your appliances are available to download from the Useful Downloads section above.

Parking

The development provides 54 parking spaces in total, including accessible bays and electric vehicle charging points — see the site plan above. Please park only in your allocated bay. Bay numbering/allocation process to confirm

Bins & Recycling

Bin collection day is Wednesday, operating fortnightly (every 2 weeks) on rotation. Bin store locations and codes will be provided on move-in day. For security, please don't share codes with anyone. See Peterborough City Council's guidance on flats with shared communal bins.

Please don't pour fat, oil or grease down the sink — see Anglian Water's guidance on disposing of fat, oil and grease safely.

Bike, Scooter & E-Bike Storage

79 secure cycle spaces are provided across the site.

Communal Areas

To comply with fire safety regulations, all communal hallways must be kept completely clear of personal belongings. The Landlord reserves the right to remove any personal property left in communal areas without notice. Removed items may be stored for a period of 7 days and then disposed of if unclaimed.

Lifts

Lifts serve all floors across all four blocks. Both lifts are fully maintained and include 24/7 emergency call systems. Individual lift numbering and accessibility details to confirm per building.

Ventilation

All apartments are fitted with a Mechanical Extraction Ventilation (MEV) system, located in the airing cupboard. This reduces moisture and prevents condensation — please keep it switched on at all times.

Broadband & TV

Every apartment has FTTP (Fibre to the Premises) via the Openreach network, supporting providers including BT, Sky and TalkTalk. Apartments are fitted with Freeview TV. Sky Q and Virgin Media are not available, but Sky Stream (WiFi-based) can be used.

Heating

Radiators are electric, WiFi-controlled heaters, which can be controlled either via app or manually on the radiator itself.

Fire Safety

Important — to confirm
The rest of the fire safety procedures (evacuation/stay-put policy, emergency contacts beyond the out-of-hours number above) must be confirmed by the managing agent and fire risk assessor for The Mill Yard specifically, and issued to residents before move-in. Luke confirmed the weekly Tuesday alarm test and the lifts rule above are the same as Guild House, but the rest should not be assumed to match — procedures depend on each building's own fire strategy and can differ between The Mill (a converted building) and the three new-build blocks.

Repairs & Maintenance

All maintenance issues should be reported directly to your letting agent in the first instance.

Security & CCTV

The development benefits from CCTV throughout communal areas and external spaces. Please help keep the building secure:

Remember — this is your home, and it's always worth taking care over who you let in.

Management & Emergency Contact

This development is managed by Delta Capital (March) Ltd, on behalf of the owners.

For out-of-hours URGENT issues, call Luke Clarke on 01354 702940.

For non-urgent matters, email info@themillyardpeterborough.co.uk.

For all tenancy-related matters, including maintenance, please report these directly to your letting agent in the first instance.

If you have any further questions, your letting agent will be happy to help.

The Management
Delta Capital (March) Ltd